Archive for the ‘Career’ Category

Inspired by a client, I’m prompted to address the fear associated with Cold Calling. For those that maybe haven’t heard of this term, it is used in marketing. It means that you get in touch with someone either by phone or face to face, that you don’t know, with the intention to market your product or self.

I can tell you honestly, it is my least favourite thing to do. I’m always in awe of those that have no problem promoting and marketing. What came to me in the midst of helping my client with her job search was even the words cold call holds negativity. It sounds just like it is, “Cold.” It doesn’t project that there will be a happy, positive, productive outcome from making that call. It doesn’t scream “This is going to be a healthy conversation.” Instead, cold usually conjures up rigidness, freezing, a sense of “just get me out of here so I can warm up.”

We make calls on behalf of ourselves, family and business to people we don’t know all the time. We chat with people momentarily, whom we’ve never met, to gain information or to just share an observation. However, if there is even a hint that it may be a ‘cold call’ for job search or product/service marketing, fear sets in. This fear can be really huge for some people, sweating, tenseness in the throat, butterflies in the stomach…Yuck!

Well, here are some ideas that may help us all find some success:

1. Let’s change the name – I say “Cold Calling has to go!”  Make it more personal and find something to call it that conjures up a good image.

Strategic conversation ——-An invitation to know you or your product —-A helpful connection

Something that makes you feel less cold and more optimistic. (Maybe some of you have some ideas around alternative names, feel free to add in a comment)

2. Set yourself up before making that call with exactly what you need. Have a script that you rehearse and when it feels more natural make that first call. Keep the script in front of you, it’s a place to land when and if you feel a twinge of uncomfortableness. Have a glass of water there for a dry throat and eat before you start this; empty stomach means empty brain. Get pens and paper ready just in case you receive information for follow up.

3. Pick a no distractions room for your base of operations. Surround yourself with things that make you feel comfortable in that space. Let everyone know, including the dog that you are not to be disturbed!

4. Be yourself. In all other dealings your personality shines through. Sure, there is a professional voice and a hang out with your friends voice but that professional voice is still YOU. This is a brief interaction normally between you and another person, it isn’t like you have to recite the constitution.

5. Think about times when you have enjoyed talking with others in business. Most the time I have found, as was the case with my client, that people are making those type of connections with others and not realizing the essence of what they did would have been called a cold call.

6. Set yourself a goal of how many people you will contact and when that is obtained, regardless of the outcomes, give yourself a reward! Treat yourself to something – I’m big on treats for accomplishing both the large and small things in life and career.

7. Realize the  majority of people you are calling feel the same as you do. We are human, there is nervousness and all sorts of things going on no matter what side of the desk or phone you are on. Don’t take any rejection personally. That rejection, any way you look at, was the best thing that could have happened. (Personal growth or protection of your product it is all good)

8. Keep records of your contacts. This is your business and knowing who, why and when you spoke to someone is essential. If life happens right in the middle of this new found drive to connect, you don’t want to lose track of that hard earned information.

So, let’s make a movement to change cold calling to something more user friendly. Keep in mind, if you have troubles with marketing yourself then ask for help. I, and many others, are happy to help you see the value that you bring to our communities. Ultimately, you are the expert on you and once you discover that, you will never be left out in the cold.

It seems that every time I travel or even watch a travel show on television I can’t help but wonder, what it would be like to work abroad. For me, it’s not so much the idea of ‘working’ but that I would get the opportunity to explore a country and its people for more than just the standard week or two vacation time. Of course, there is the added benefit of honing my skills, expanding my career and coming back home with a greater base from which to work from in the future.

There are two websites I found for North American readers who may be interested in finding out more about working outside your country but where ever you are the best thing to do is Google ‘working abroad.’ For Canadians, Foreign Affair and International Trade Canada has Working Abroad – Unravelling the Maze . There is downloadable information along with plenty of advice on what to consider before booking that flight to your dream work destination. The United States Government website offers a list of resources at their International Jobs – Working Overseas page.

One of the things that currently stops me from exploring this further is family commitments. I’m not sure I can be away from those I love very long. Clearly, I’m not as adventurous as I would like to think I am or maybe just to loyal to move on, just in case I’m needed. Still, the idea comes up in my mind from time to time and I go off dreaming about what it might be like to pack up and spend some months or years abroad. Living, loving, working and learning.

Have you packed up and moved somewhere else for work? How was it?

or

Have you always wanted to work in another country? and What is preventing you from acting on that desire?

I want to feel fulfilled at the end of the day. I want to feel what I do matters. I want to feel like I’m living up to my potential. I want to make a difference.

All of these statements, and more, represent what I have heard from others and have even uttered myself. They are at the core of our reasons for working but how we get to them is often the challenge. What we should know, going in, is that we don’t work solely for money. If it was about money the Oprah Winfrey’s and Donald Trumps of the world could have quit a long time ago. However, there was a time perhaps when money was a strong motivator.

Remember that first JOB you received? That was most likely born out of a need for pocket money or to keep a roof over your head. I remember my first “real” job as a retail sales clerk, I needed it! I had left home and survival was my only true reason for dropping off resumes. Soon into my job, I quickly realized there is more to this than just a paycheque. At the end of the day I went home going over my experience and realized “Hey! I like this” or “Hey, I don’t like that.” I became aware that I had ethics…I didn’t know the definition of the word so much but I knew the feeling and I had preferences that made me strong in certain areas of my work. It was important to me that what I did mattered and that I was authentic in my dealings with people.

There are so many examples of how we go from the “job” to developing  our careers; shaped in profound ways. The definition of ourselves and those around us expands expediently through the career, which as I have mentioned before is the sum total of all your life experiences. How magnificent that you, unique in all the world, gets to contribute your talents to the betterment of our communities. Whether paid or unpaid, it does not matter, as you are welcome to make a difference. Having said that, “making a difference” should not be something you painfully strive for. I see and hear about so many people tortured by the question “How can I make a difference?” You already are! You are here. That may seem so insignificant from your perspective but not from those who have come in contact with you, been loved by you, been nurtured by your spirit.

To feel fulfilled at the end of any day is to look for one thing you learned that you didn’t know yesterday. It can be about yourself, someone else or the world. In taking in that piece of information you may well be enhancing your career, let alone your personal life. How many times have you used something you have learned personally and applied it to a professional situation. In that moment, in the success of that one moment, you have fulfilled something you were meant to do. Things don’t have to be grandiose in order to be impressive; simplicity fits wonderfully in our space.

To live up to your potential, I believe, you must be truly open to possibilities; not strangling its energy in ‘should be’s’ nor marring it in unrealistic timelines. A while back I had a young man in my classroom that was worried that he was not living up to his ‘purpose’, he felt God had a plan and he was not hearing what that plan was. It was painful to see in his face that he believed time was ticking away and he wasn’t getting things right. He was in his early twenties. What struck me in the course of our discussion, is that while he toiled over his perceived shortfalls he was unable to devote energy to hearing the answers to his own questions. He is a brilliant, talented, intelligent young man, already doing incredible things for his family and community but that in itself was not enough.

We have all the answers we need inside ourselves. If we truly are open to the natural rhythms of our life than we can trust that we live in harmony with what is possible every day. If we listened without the noise of “yes buts” and “what ifs” our potential would not seem so dependent on outside entities. We often get in the way of ourselves, restrained by fictitious outcomes and old voices in our heads.

We live up to our potential the minute we break free from those chains and begin to open up the question “What’s next?” with the enthusiasm of a child rather than being stunned by the veracity of our experiences.

At the end of the day if you really want a fulfilling career you must be very clear about what you value. Be open to learning in all of its forms, which includes, through people you initially did not perceive were your teachers.

You must be aware of that emotional blueprint that exist within us all, which is manifested most when you are doing something you love to do. That twinge of excitement, relaxed state, pure bliss moment; times when you have dropped all guard.

Don’t look to others to validate your existence or direction because many will surely let you down. Instead, trust that you came into this world to learn your own lessons and everything that comes your way is already in service of realizing those goals.

Don’t compare yourself to others, they have very distinct paths they are to follow. If you really want to see the magnificence of living your purpose or potential look to nature.

From the mightiest tree to the smallest insect everything matters – it truly is a sacred circle.

How can I help? As an employment counsellor and consultant it pains me to see the suffering that befalls many people in the United States; in addition to our own unemployed in Canada. According to the Bureau of Labour Statistics  over 13 million people in the US are unemployed; this has devastated families and communities alike.

We have all seen the reports about people who are now living in their cars, hotel rooms, shelters and on the streets. People who are desperate to find any work as well as a roof over their head. We watch as parents try to keep their kids in school and avoid any possibility of their children being taken away because they can’t provide as they once did. It is truly a helpless feeling and I often find myself trying to decide what can I do that would make a difference?

What I have decided to do is use this blog to offer free counsel to those in need:

If there is someone out there that requires help with career options,  job interview techniques, resume writing or cover letter development who resides in the United States, meets the criteria of unemployed or underemployed, who is struggling to find service in their community and has no other means of accessing these services, then contact me. We will talk and decide whether I can be of help with 3 free of charge consultations. (I  will extend this offer until March 2012)

I have been blessed to work with hundreds of people over the years and continue to believe that everyone has something unique to share that benefits our community. I also believe that it is not all about the money and I must give back whenever possible. By using our talents in the service of others without any thought of monetary compensation we give even greater meaning to our existence in the working world.

Some of you may have skills that would benefit these individuals and their families too so I encourage you to see what you might do. Maybe there is a partnership of  services we can provide. No matter what transpires here in this offer I felt compelled to throw it out there. It doesn’t hurt to extend a hand regardless of whether it is needed at this time or not. There are no guarantees either, just an offering of support when its needed most.

Please feel free to reach me either on this blog or through private email located under the Contact icon at the side of this post. Also, you can see more about my services at Jennifer Chandler Consulting.

On Facebook, Twitter, Blogs and Websites we are letting it all hang out and that’s not always a good thing. Many people who are attempting to find basic employment or running for more high level positions have found themselves scrambling to either remove or explain their actions or words. Recently, Jason Lamarche who is a Non-Partisan Association Vancouver Council hopeful found that his past caught up to him after a site he created called “Date Matrix” became newsworthy. Rating his dates, when he was in college, has made some people question his integrity. His woes are still not over as the media digs for more dirt and his current way of handling the situation is not instilling confidence.

Overly scandalous it is not at this point. Trashy, classless, demeaning and immature? You bet. Regardless of how it turns out, it is a lesson on the impact of putting yourself out there on the web. We can all be short sighted and the Internet generation, in particular, just doesn’t seem to grasp the enormity of the problem as it pertains to the personal use of social media and their ever developing careers. Whether we like it or not people pass judgement, companies try to build a team of similiar values and public office holds people to a higher standard. As we know, that doesn’t mean we are going to get people of honesty, integrity and civility but we like to keep hoping for it.

Even in my own writing I often have thought, “Can I live with this?” “Will this statement or observation be offensive and cause some backlash at a later date?” However, I’m not actively rating my ex-lovers, posting nude pictures of myself or swearing in every sentence. Anyway, my Mum would kill me! We all have to be cognisant of the fact that we are being watched, evaluated and at some point need to compete to build up the career of our dreams.

It is not in anyone’s best interest to think it doesn’t affect your chances; because it does. What separates us all is not just our credentials or our work experience. It is our personality that can put us over the winning line in a neck and neck race.  Do we have the attributes people are looking for? Employers can build upon our skills, invest in our education but they aren’t going to spend time trying to change who we are. If you don’t jive with the culture, you don’t jive.

If you are on any form of social media be aware of what you are doing and saying. You have a long life ahead and who knows what opportunities you may explore in the future. Don’t have it screwed up by a stupid, incentive act or words that come back to haunt you. Think before you Tweet. Factor in the consequences before you share on Facebook and Be careful with your Blog. None of these things should ever be the reason that you miss an opportunity to shine… for the right reasons!

In my latest column for TimeFinders Magazine I decided to speak about my own educational upgrading that has focused on the ins and outs of business marketing and development. If you are a small business owner you know that every once and awhile you need to check in to see whats working and whats not. Capturing clients with your product or service in today’s world takes a heck of a lot of work and resting back on same old marketing techniques is not the answer.

As I describe there have been some head exploding moments on my way to branding enlightenment. If you asked me to even fully describe what branding really is I would probably would defer to other experts for the answer. I am a babe in the woods whacking my way through a myriad of “must do’s” and “should haves” for clients to get to know and reach me. In between all of this learning, I’m working diligently with my clients on their own self and professional development. UGG!

There are days when I have to admit that after all these years it might be great just to work for someone else and hang up all the hats I wear in order to keep this business upwardly mobile. However, I then remember the reasons why I made the move to self employment.

* I could use a holistic approach to working with clients, not dependent on prescribed time lines; uniquely tailoring service for their needs. They become partners in a process not a numbered file.

* I love autonomy – an idea is born and I can run with it or toss it.  Also, I choose who I work with.

* It speaks to my need for self care and fits my lifestyle.

* I have the freedom to change direction at anytime.

* I’m not limited to one area and therefore continuously meet fabulous people; colleagues and clients that are inspiring on so many levels.

So, if you are like me, in business and thinking about how to freshen it up and think outside the box, maybe take that precious little moment you get to read my column and see what you think. Maybe there is something in it for you to take away and use. Of course, the next step is for me to implement what I have learned….it never ends!

KEEPING UP APPEARANCES FOR SMALL BUSINESS

Have you ever found yourself in what appears to be a perpetual state of learning? Continuous learning that rarely results in you hitting the bricks running with what you know.  People often say they haven’t had a chance to use their education and that might be so but most of the time it comes down to feeling confident enough to go beyond the books and actually do it!

As one brilliant client of mine pointed out it is about “going from learning mode to action.” That can be scary. I remember the first course I took in counselling, it was all great in theory but then when I was told I had to try out my skills with a person, on camera no less, I was sooo nervous. After it was all over I felt relieved. I had an opportunity to put into action what I had learned and took a giant leap toward my professional goals. You see, left to my own devices I might have talked my way out of actually working with a live body in front of me, fearing that I am simply not ready. Convincing myself that I’m not good enough or that in comparisons to others I will suck! Maybe I could embarrass myself or even worse cause this other person to be uncomfortable. Instead, I was told…It is time to launch…You are worthy now, get out and use what you have so diligently been studying.

Once you are off and running it doesn’t mean you can’t learn more. In fact, ongoing learning is essential. However, using it as a way to make yourself feel worthy among peers or to keep from actually working in your field, due to fear of success or failure, is not respecting that investment. Keep current, keep educating yourself but do it for the right reasons…most important of which is so that other people can benefit from your expertise!

Today’s post is about a wonderful community I have just joined called eWomen Network.

Now, I am not a joiner. When all the other kids were raising hands and jumping up first to be involved in something little Jennifer waited and observed. I could sing, dance, play piano and sports in front of people but never really wanted to stand out in the crowd. As an adult I have spoke in front of large audiences, in classrooms and at board meetings but put me in a room ready to shake hands and introduce myself takes hours of psychological prepping. Thus, joining business groups and other networking type organizations has not been something I gravitated toward and if I was involved it was always at the urging of someone else.

This is what makes my involvement with eWomen Network unique, I showed up not knowing anyone. A few posts ago I blogged about my experience as a guest at the writers conference sponsored by eWomen Network. It was highly enjoyable and informative, the energy was completely different and I was pleasantly surprised by the calibre of women and speakers that surrounded me. What I learned from that day was that “I made the right decision.”

Subsequently, I have spoken with very welcoming women like Loretta Voth, Pamela Chatry and others, who by their natural ability to connect, helped me see the value in this group. There was no pressure, no expectation, nothing of a sort, simply a welcome. As a new member I went this week to a luncheon, I sat at a table and slowly got myself situated. It was at the point when it was evident I wasn’t moving when Janice came up and introduced herself and said “You won’t meet anyone sitting down, take this time to move around.” She proceeded to share more about herself and introduced me to others; I quickly felt more at ease.

There was a great guest speaker name Isabelle Mercier Turcotte who provided a passionate, fun and interesting look at branding – what works and what is less effective. I quickly learned that I have a lot more to learn. This is the consistent theme for me, it feels like this is just the right group of women to connect with, share with, be inspired by and support. Strong business women who still want to learn, grow, connect with and promote others. To give back as well as receive. To provide valuable support. Successful business women from all industries coming together to do more than just swap business cards.

So, this closet introvert who has an often extroverted job is happy to align myself with this network. Whether you live in the United States, Canada or (soon it will be) in Australia I highly recommend checking out their site and local chapters. If you do, let me know either by email or comment on this blog I would be interested to hear your thoughts. For those that have already joined who may come across this post you might want to offer what drew you to eWomen and how it has impacted you since.

If there was a statement I hear most often from people it is “I want to find my purpose, I want to know, What is my purpose?”

There are points in life where we can become sensitive to our life and career positioning. Usually beginning with some conflict on the job or comparison to others in life but none-the-less what is initially a whisper becomes a loud ongoing internal conversation about purpose. Eventually, it gets vocalized to those close to us and then to anyone who may be able to help find what that purpose is.

Over the years I have felt this quest for “purpose” has become even stronger in my clients and lately I have been questioning, “Why?” I”m not sure I know fully what the answer is but I have observed and explored some interesting connections.

Over the centuries “purpose” for many was pre-designed you were essentially assigned your place in life and work. Even if one had a thought of doing something else it would either not be uttered, for fear of going against the establishment, or if you did speak up, you would have quickly realized few cared what you thought. It could be hard to find someone willing to help you change your path. Later generations started to move away from this idea that anyone would dictate who or what they would be and instead sought recognition and acceptance for their own pursuits.

In some cultures, coming of age ceremonies might have assisted one to realize their purpose; resulting in over-seeing the spiritual or practical well-being of their family or people. We have very little left in western culture that would provide an opening for us to be so ceremoniously in tune with our purpose. In fact, the daily interference of important ventures and so-called mundane tasks of living have been blamed for our inability to hear even a pang of purpose.

Sometimes what is confused as “finding my purpose” is actually in part the pursuit of status. Being regarded as an expert has fast become the désir d’aujourd’hui (desire of today) whereby in a sea of multi-talented people and competition, one seeks to be noticed. It is not so much the career or life purpose that has been full-filled so much as the ego has been rewarded. Soon after the questions arises yet again, “What is my purpose in life?”

It seemed to me that in answering any questions about finding our purpose that there would be some finality in the answer. We would be saved from the torment of not knowing (or seeming not to know) and go on from there happily living what we were intended to do. Then I had to ask “Has life and career ever been what we intended?“

After years of trying to define what I referred to as purpose and knowing that it was part of a larger journey, I finally found some clarity recently in a quote from Joseph Campbell. From the book “The Power of Myth” with Bill Moyers, Mr. Campbell offered this:

Just sheer life cannot be said to have a purpose, because look at all the different purposes it has all over the place. But each incarnation, you might say, has a potentiality, and the mission of life is to live that potentiality. How do you do it? My answer is, “Follow your bliss.”  There’s something inside you that knows when you’re in the center, that knows when you’re on the beam or off the beam.  And if you get off the beam to earn money, you’ve lost your life.  And if you stay in the center and don’t get any money, you still have your bliss.

Campbell goes on to quote Karlfried Graf Durckheim to add to his point, “When you’re on a journey, and the end keeps getting further and further away, then you realize that the real end is the journey.”

While toiling over the questions surrounding “our purpose” we forget that we are a living example of the human potential. That both life and career allows us to take the journey and open up to multiple possiblities. There is no finality in that, in the sense that if I find my purpose I will be this or that; I am already! 

So, the question becomes less about “What is my purpose?” and more about “What is my potential?”

To me, that sounds far more exciting, forward moving and ultimately a better use of time in this body, with this mind.

You lost your job.

When you went to receive help at your local Employment Centre what did you see and feel?

Was their a feeling of uncomfortableness sitting in the office? Were you frustrated by the time it took to be served by an actual person? Were you surprised how busy your case manager seemed to be and the limited time allocated to your appointment? Did you feel pushed into an orientation session you didn’t want to attend or a course you felt would not properly address your needs? Did you feel like a number?

These are some of the reasons why people come to see me for private coaching but it is also the reasons why I chose to become a business owner and independent contractor. For many years I watched both sides struggle with the parameters in which the system works. No matter what side of the desk you were on it could be difficult.

Let me give you a sneak peak: Read the rest of this entry »